Kizen Lab makes uniforms for towing and roadside assistance companies in Bandung, Indonesia, on a full-service basis from 500 pieces per style. Dispatch and call centre shirts, office and admin wear, driver support pieces and manager shirting, cut and sewn to the company’s design with your logo, colours and labels applied in production. Sampling takes 1 to 2 weeks and bulk delivery 6 to 12 weeks, shipped from Bandung to your doors, on the same production site as our parent company World KNK, a woven specialist producing since 2000 with 200,000 pieces of monthly capacity.
The worst hour of someone’s week starts with your phone line
A roadside assistance call arrives at the worst moment of a person’s day: broken down, late, sometimes with children in the back seat. The dispatch voice that answers, the case owner who calls back with an ETA, the office team that manages the tow and the repair shop, they own that hour, and the company lives or dies by how it is handled. The trade’s supply layer, though, is built almost entirely for the trucks: high-visibility gear for the roadside, coveralls for the yard. The dispatch and office tier, the people who hold the phone relationship and run the operation, wears whatever was convenient, which is why a company can be flawless on the roadside and invisible in its own office. A made-to-design programme gives the company its own wardrobe: collared woven shirts dyed to the company palette for dispatch and admin, manager pieces for the controllers, and role colours that read across a busy call floor.
Patterns are cut digitally on Lectra systems and stored with your programme, so the dispatcher hired for the storm season comes off the same patterns and matches the floor exactly.
What we make for towing and roadside companies
Dispatch & call centre shirts
Comfortable, presentable shirting for the phones and the overnight emergency roster.
Case owner & follow-up team
Identifiable pieces for the people who call back with ETAs and own the customer to the end.
Office & admin wear
Neater shirting for the back office that keeps jobs, invoices and insurance paperwork straight.
Manager & controller pieces
Smarter tailored shirting for the controllers coordinating fleets and the managers who own the accounts.
Partner network sets
Networks of affiliated operators run one specification across every member company.
Surge roster top-ups
Storms and holidays surge the phones; top-ups pull from patterns on file and match the floor exactly.
Dress the office and dispatch tier; the roadside stays with the safety spec
A clear line keeps this programme precise: it dresses the company’s dispatch, call centre and administrative workforce, the people whose day is phones, coordination and paperwork. The drivers’ roadside gear, the visibility garments and protective clothing for work on active roads, is operational equipment quoted against the written safety specification your operations team holds, alongside your safety supplier. What the two streams share is the palette and the label standard, so the company reads as one operation from the call centre to the tow truck, with each stream quoted and held separately.
How ordering works
Send your logo, colours or the shirts your dispatch floor wears now, along with your headcount and size breakdown across the office roles. We quote the programme, put fabric options on the table, and samples are couriered within 1 to 2 weeks. Wear and wash them through real shifts, including an overnight roster, before approving bulk, then production takes 6 to 12 weeks depending on fabric and ships with documentation handled from our side. Order a small buffer: dispatch rosters surge, and patterns on file turn every intake into a matching re-order.
Roadside company uniform FAQs
What is the minimum order?
500 pieces per style on a full-service (FOB) basis, mixed across your size run. One order covers a company’s dispatch, follow-up, admin and manager roles.
Do you make the drivers’ roadside safety gear?
Roadside visibility and protective garments are quoted against your operations team’s written safety specification. This programme is the dispatch and office wardrobe; the two can share one palette.
Can one order cover dispatch, admin and managers?
Yes. Most programmes run several styles in one order, each at 500 pieces per style, in one palette with role colour-coding across the office.
How do re-orders for surge rosters work?
Your patterns stay on file with the factory. A top-up matches the first delivery exactly, so the dispatcher hired for storm season wears what the standing team wears.
Do you ship internationally?
Yes. We export from Bandung, Indonesia, and the group already ships garment programmes overseas, including for a Hawaii-based procurement house.
We need thousands of pieces per style. Is this the right place?
For programmes at 1,000+ pieces per style, our parent company World KNK produces them at worldknk.com in the same factory group.
Ask for a quote
Send us your logo or the shirts your dispatch floor wears now, your headcount and size breakdown. We will come back with fabric options, a per-piece price and a sampling plan built around your roster.
Ask for a Quote
WhatsApp +62 813 8008 138
Also see: courier & delivery uniforms and property management team uniforms and removalist & moving company uniforms.
